The payment methods are cash on delivery (extra charge 2 €), bank deposit, payment at the store with cash or card. If you have chosen the bank deposit as a payment method you can use the following accounts:
EUROBANK
IBAN: GR66 0260 1860 0006 4020 0862 886
BENEFICIARY: KONTOS PETROS
National Bank
IBAN: GR59 0110 1540 0000 1540 0545 933
BENEFICIARY: KONTOS PETROS, ALEXANDRA ANTONIADOU
Please send us the deposit to info@i-kosmima.gr
Pick up from the store by appointment
Delivery to your place by courier within Attica: 5 € shipping cost
Delivery to your place by courier for the province: 7 € shipping cost
Cancellation of order
Withdrawal/Cancellation of an Order can be done within 2 days from the registration of the order and before its dispatch. Withdrawal or cancellation of the order may be made in the following cases:
-Before completing the order, during its duration you can press the "Delete" button located in the "Cart". Clicking on this link automatically removes the product from your cart.
-If the online order has been completed, you can contact us at 2110180831 - 6936228594 or through the contact form, so that we can handle the cancellation of your order.
- Order delay: An order may be delayed in cases of deposit to a bank account, since we ship our products as soon as the bank transfer is completed.
After the product has been shipped, the following applies.
Product Returns
You have the right to return the products you have purchased and request a replacement. Returns are accepted within a period of 14 days and only if the products are new, their packaging and physical condition have not been opened or tampered with and they are accompanied by the accompanying documents (receipt, invoice, etc.).
In the case of a return, the user will be charged with the corresponding transportation costs, except for cases in which, due to the company's fault, incorrect products or products with real defects were sent, in which case we assume all transportation costs of the old and new product.
Claims for a refund or withdrawal are only accepted if the products are in their original packaging, unopened.
Product Warranty
Only the manufacturer's warranty, if any, is provided for the store's products. The buyer can call us to inform them about the existence of a manufacturer's warranty. The company does not warrant or guarantee the fitness of any product sold for any particular purpose.